FAQ

PLACING AN ORDER

Via Online Store

1. Go to www.ddwholesale.com.sg
2. Click on ‘Products’ and Choose the product you want to purchase
3. Select Quantity you want and Add to Cart
4. Click on ‘Shopping Cart’ and proceed to Checkout

 

 

DELIVERY

Delivery is FREE to Myanmar and Singapore!

All Delivery will typically be sent within 14 days upon order/payment verification unless otherwise specified.

Kindly ensure the full and correct address and other required information are submitted during the order/payment process to avoid any delays in mailing out your orders.

There will not be any exchanges or refunds for reasons due to incorrect/incomplete submission of addresses and/or information.

 

INCORRECT ITEMS SENT

We apologize if an incorrect item was sent.

For such cases, please email us at sales@ddwholesale.com.sg with a snapshot of the items delivered together with the incorrect piece for us to advise you further to make an exchange.

All exchanges have to be notified to us within 7 days from date of receipt of items.
Requests for exchanges thereafter will not be entertained.

All exchange items must be in their original condition, unopened and unused.
Items which do not fulfill these criteria will be rejected duly.

There will strictly not be any cash refunds.

 

CONTACT US

For any enquiries and feedbacks, feel free to contact us at sales@ddwholesale.com.sg.

DD WholeSale reserves the right to amend the terms from time to time without prior notice. If you have any clarifications, kindly email us at sales@ddwholesale.com.sg.